WHY CHOOSE US?

 

Once using us, we trust that you can answer this question for others. We are known as a "click & brick" company, which means that we have a brick & mortar location manned by season travel professionals, and we also have an internet presence including many booking engines and access to lots of information. Moreover, for those who understand the technical side a bit, we have our own IP numbers, operate our own redundant mail server, and manage our IT services in-house. Listed below are the advantages and disadvantages of using our services; primarily as compared to the online-only agencies. Our largest single disadvantage is that our multiple booking engines can be a bit cumbersome and confusing to people. But it is better than not having access to and displaying the offerings of some of the world's largest and most respected wholesalers.

 

SIZE

As a Carlson Wagonlit Travel agency, we are a member of the largest travel consortium in the world. Other well known Carlson companies include Radisson, Regent, Country Inn & Suites hotel chains, Seven Seas Cruise Line, TGI Fridays, and many others that encircle travel roots. www.carlson.com

Online-Only: There are now many thousands of them and most are much smaller than their web sites would have you believe. The big 3-4 are very large, but none are as large as Carlson.

 

FEATURES

Online-Only: Both online and offline, our services include offerings from chartered air and other discount airlines. Air aside, there are many well established specialty tour operators that we have access to whereas the online-only agencies do not. This advantage becomes even more profound when traveling to Europe and other continents.

 

EXPERIENCE

We have a staff of highly seasoned travel professionals with an average of over 15 years experience in this industry per person. We have been there, and we know the answers to your questions.

Online-Only: If it isn't posted, you have no way of finding out the answers to your questions and/or concerns. If you can get someone of the phone for specific questions, they will likely be a customer service representative reading queue cards and not be of much help for issues not already listed online.

 

AVAILABILITY

We are open six days a week in addition and most Sunday afternoons.